Refund & Shipping Policy
Once an order is placed, we do not accept cancellations.
All items are made to order therefore we do not offer any refunds, returns or exchanges.
If there is an issue with an order please message us within 3 days of receiving to discuss possible options.
You will receive a tracking number as soon as we create a shipping label for your order.
Keep in mind, we cannot control USPS and UPS shipping times. Once we drop off your order it is out of our hands.
Orders must be picked up within 60 days from when your order is ready.
After 30 days, a reminder will be sent. After the 60 days, your order will be donated. Please message us if you need to switch to shipping.